Terms of service
Last updated: 21/03/2026
Welcome to Yuna. These Terms of Service govern your use of our website www.yuna-gh.com and the purchase of our products. By accessing our website or placing an order, you agree to these terms.
1. Overview
Yuna provides authentic Korean skincare products in Ghana. By using our website, you confirm that you are at least the age of majority in your country or have permission from a guardian.
2. Products & Accuracy
We strive to ensure that all product descriptions, images, and prices are accurate. However:
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Product colors may vary slightly due to screen settings
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Information is provided for general use and should not replace professional advice
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We reserve the right to modify product details or prices at any time without notice
3. Orders & Payments
We offer:
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Cash on Delivery (COD)
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Online payment options (if available)
By placing an order, you agree to:
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Provide accurate delivery information
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Be available to receive your order
We reserve the right to cancel or refuse any order if necessary.
4. Delivery
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Delivery is available within Accra and selected areas in Ghana
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Delivery timelines are typically next-day or as agreed via WhatsApp
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Delivery fees may vary depending on location
Yuna is not responsible for delays caused by incorrect addresses or unforeseen circumstances.
5. Returns & Exchanges
Due to the nature of skincare products, we only accept returns if:
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The product is damaged upon delivery
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The wrong product was delivered
To request a return, contact us within 24 hours of delivery via WhatsApp or Instagram.
Products must be:
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Unopened
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In original condition
6. Product Use Disclaimer
Our products are intended for cosmetic use only. Yuna is not responsible for:
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Allergic reactions
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Misuse of products
We recommend performing a patch test before use.
7. Intellectual Property
All content on this website, including:
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Images
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Logos
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Text
is the property of Yuna and may not be used without permission.
8. Privacy
Your personal information is handled according to our Privacy Policy. We do not share your data with third parties except as necessary to fulfill your order.
9. Limitation of Liability
Yuna shall not be held liable for:
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Any indirect or incidental damages
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Issues arising from improper use of products
10. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting on the website.
11. Contact Information
For any questions regarding these Terms, please contact us:
📧 Email: marketing@yuna-gh.com
📱 WhatsApp: +233 503 915 671
📍 Location: Accra, Ghana
🌐 Website: www.yuna-gh.com